Support

Email [email protected]. In the game, Settings → Support opens an email with your player ID and app version filled in, which helps us find your account. We usually answer within two business days.

I bought something but did not receive it

Stay online for a moment and reopen the shop: purchases are confirmed with the store and delivered automatically. If it is still missing, use Restore Purchases in the shop, then contact us with the date and product.

I got a new phone. How do I keep my progress?

On iPhone, sign in to Game Center on both devices: the game restores your progress on the new one. Progress is also saved to your account whenever you are online.

Can I play offline?

Yes. Levels, boosters and lives work offline; your progress uploads the next time you connect. Purchases, events and some daily rewards need a connection.

How do I remove ads?

Buy Remove Ads in the shop. It removes interstitial ads; you can still choose to watch rewarded ads for bonuses.

How do I delete my account?

See Delete your account.